Posted by Another problem on Zimbra 8.8.15 is Zimbra chat. This problem occurs after patching to P6. When you login to Zimbra Webmail, you will get this error
in the mailbox.log, you will find this error
com.zimbra.common.service.ServiceException: unknown document: ZxChatRequest ExceptionId:qtp1225197672-454:https://myserver.imanudin.net:8443/service/soap/ZxChatRequest:1579775729322:e8711f6710ed95a5 Code:service.UNKNOWN_DOCUMENT at com.zimbra.common.service.ServiceException.UNKNOWN_DOCUMENT(ServiceException.java:302) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:590)
As mentioned in the Zimbra forum, the problem can be resolved by following the steps below
mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar su - zimbra zmmailboxdctl restart
If you can’t find zal.jar, please install zimbra-drive first
yum install zimbra-drive (for CentOS) or apt install zimbra-drive (for Ubuntu)
Then, you can copy zal.jar from the zimbradrive folder as mentioned above.
Good luck 🙂
hi
Great work i did it same on my sever .
it’s work !!!
worked for me
It doesn’t work. I don’t have an “openchat” folder in /opt/zimbra/lib/ext/ at all and all these commands give an error. I have zcs-NETWORK-8.8.15_GA_3869.RHEL7_64 installed. When I try to install zimra-chat, I get an error:
Error: zimbra-chat conflicts with zimbra-talk-4.0.2.1554992028-1.r7.x86_64
Error: zimbra-talk conflicts with zimbra-chat-2.0.3.1559648872-1.r7.x86_64
For reference I have this:
zimbra-drive…FOUND zimbra-drive-1.0.13.1576152256-1
zimbra-chat…NOT FOUND
zimbra-talk…FOUND zimbra-talk-4.0.2.1554992028-1
Hi Sub-Zero,
If using Zimbra NE, Zimbra-chat will replaced by zimbra-talk. You should choose one of both.
Hi Ahmad Imanudin,
How are you
If hard-disk full, How add one more hard-disk to zimbra mail server please advice me.
Gtsreddy
Hi,
You can add new volume : https://zimbra.xmission.com:7071/zimbraAdmin/help/en_US/admin/managing_servers/adding_a_new_storage_volume_to_the_server.htm
work, bermanfaat sekali
It’s Working for me .. thanks..
This works perfect ! Maybe in my case ZeXtras exploded and i had to reinstall it, but the method works.
Thank you !!!
Hello!
I’ve got the same error service.UNKNOWN_DOCUMENT trying to execute any HAB-configuration (Hierarchical Address Book) command like zmprov (createHABOrgUnit | createHABGroup | addHABGroupMember | …).
My stand is based on: fresh out-of-the-box Ubuntu 20.04 + Zimbra 8.8.15 (also the same problem tested on 9.0.0 and 10.1.0)
Maybe someone can give an advice know to fix this issue for HAB-configuration case?
Thank you
Hello,
I have not tried HAB yet. Maybe you can check on this guide: https://github.com/Zimbra/adminguide/blob/develop/HAB.adoc