When using email client and using pop/pop3 protocol for retrieve email, just email in inbox folder to be downloaded. Sometimes, email tagged as spam and enter into junk folder and user could not download email. If email in junk folder is not spam, users could not download it until open and check email using webmail. If users always using email clients, perform this action to download email include in junk folder
– Open webmail via browser | go to Preferences | Mail
– Scroll to the bottom and give checklist on Include Junk folder messages section
# By Command Line (CLI)
su - zimbra zmprov ma email@example.com zimbraPrefPop3IncludeSpam TRUE
Good luck and hopefully useful 😀
Thanks Jorge 😉
simple and usefull
Can we sett that per domain or is it only just per user?
No, you can’t. You should configure per-user
If you set the per domain, means to set the default COS, you MUST go to edit zimbra Attributes file named: zimbra-attrs.xml @ /opt/zimbra/conf/attrs/ folder. The default is FALSE, change to TRUE. Of course, you must be careful to edit this file.
But I think you need do it again after upgrade
Thanks for your information and tips 🙂